Deepen your knowledge and earn professional recognition with these certificate educational programs. Attractive framed certificates are awarded upon completion of 5 courses (4 core courses plus 1 elective). 

For fees, please see individual course outlines here.

Leadership and Performance Management Certificate
Complete any 4 of the following core courses, plus 1 elective of your choice:
Assertiveness and Conflict Resolution
Business Planning in an Era of Restraint
Coaching for a High Performance Team
Dealing with Difficult People
Delegation Skills for the Workplace
Developing Effective Public Policy
Human Resources 101
Integrated Risk Management
La gestion efficace des employés - notions fondamentales en supervision
Making the Transition from Co-Worker to Team Leader
Managing Skills for Non-Managers
Managing Change
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: From Manager to Leader
Recruitment and Interviewing Techniques for Managers

Project Management Skills Certificate
Complete any 4 of the following core courses, plus 1 elective of your choice:
Advanced Event Planning
Coaching for a High Performance Team
Effective Meeting and Event Planning
Managing Project Risks
Managing Project Stakeholders
MS Excel 2007™ - Level 1
MS Excel 2007™ - Level 2
MS Outlook 2007™
Take Control of Your Workday with MS Outlook™
Powerful Negotiation Skills
Project Management 101
Report Writing

Professional Communication Skills Certificate
Complete any 4 of the following core courses, plus 1 elective of your choice:
Active Listening Skills
Advanced Business Writing
Advanced Workplace Communication for ESL Speakers
Assertiveness and Conflict Resolution
Business Writing for Impact and Influence
Communicating for Results
Dealing with Difficult People
La grammaire française rendue facile - niveau 1
La grammaire française rendue facile - niveau 2
Managing Difficult Conversations
Practical English Grammar Skills
Report Writing
Proofreading and Editing
Powerful Negotiation Skills
Skills for Effective Presentations
Succeeding at the Federal Public Service Writing Skills Test
Take Control of Your Presentations Using MS PowerPoint™
Take MS PowerPoint 2007™ to the Next Level
Using Positive Influencing Skills in the Workplace
Using Social Media
Working and Communicating as Part of a Team
Writing Effective Briefing Notes
Writing in Plain Language

Personal Effectiveness Certificate
Complete any 4 of the following core courses, plus 1 elective of your choice:
Active Listening Skills
Assertiveness and Conflict Resolution
Communicating for Results
Continuous Improvement for Superior Results
Critical Thinking and Creative Problem Solving
Getting Organized and In Control
How Ottawa Works
Improving Your Memory
Increasing Your Self-Confidence
Life Planning for Retirement
MS Outlook 2007™
Personal Effectiveness through Emotional Intelligence
Practical Time and Workload Management
Strategic Thinking
Stress Management Skills
Take Control of Your Workday with MS Outlook™
Techniques for the Occasional Trainer
Thriving on Change

Administrative Excellence Certificate
Complete any 4 of the following core courses, plus 1 elective of your choice:
Active Listening Skills
Business Writing for Impact and Influence
Communicating for Results
Dealing with Difficult People
Forum on Administrative Excellence
Getting Organized and In Control
Information Management for Administrative Assistants
Increasing Your Self-Confidence
La grammaire française rendue facile - niveau 1
La grammaire française rendue facile - niveau 2
Managing Skills for Non-Managers
Management Skills for Administrative Professionals
Minute Taking for Better Meetings
MS Excel 2007™ - Level 1
MS Excel 2007™ - Level 2
MS Outlook 2007™
MS Word 2007™ - Level 2
Practical English Grammar Skills
Practical Time and Workload Management
Project Management Skills for Administrative Professionals
Proofreading and Editing
Report Writing
Stress Management Skills
Take Control of Your Workday with MS Outlook™
The Outstanding Administrative Assistant 

Save money on your tuition when you purchase multiple courses: click here for information on purchasing volume discount tickets. And for more information on the PMC Professional Certificate Program, or to check your program progress, please contact:

Sophie Gouédard
Tel: 613-234-2020, ext. 21
Email: sgouedard at pmctraining.com