Deepen your knowledge and earn professional recognition with these certificate educational programs. Attractive framed certificates are awarded upon completion of 5 courses (4 core courses plus 1 elective). 

Leadership and Performance Management Certificate
Complete any 4 of the following core courses, plus 1 elective of your choice:
Assertiveness and Conflict Resolution
Coaching for a High Performance Team
Conducting Effective Performance Appraisals
Dealing with Difficult People
Delegation Skills for the Workplace
La gestion efficace des employés - notions fondamentales en supervision
Making the Transition from Co-Worker to Boss
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: From Manager to Leader
Managing Individual Performance
Motivating and Engaging Employees
The Art and Science of Evaluating Programs
The Six Pillars of Leadership

Project Management Skills Certificate
Complete any 4 of the following core courses, plus 1 elective of your choice:
Advanced Event Planning
Coaching for a High Performance Team
Effective Meeting and Event Planning
Managing Project Risks
Managing Project Stakeholders
MS Excel 2007™ - Level 1
MS Excel 2007™ - Level 2 
MS Outlook 2007™
MS Project 2007™ - Level 1
Powerful Negotiation Skills
Project Management 101
Proposal and Report Writing
The Art and Science of Evaluating Programs

Professional Communication Skills Certificate
Complete any 4 of the following core courses, plus 1 elective of your choice:
Active Listening Skills
Advanced Business Writing
Assertiveness and Conflict Resolution
Business Writing for Impact and Influence
Communicating for Results
Dealing with Difficult People
Fundamentals of Technical Writing
Generations in the Workplace
La communication : comprendre et être bien compris 
La grammaire française rendue facile
Practical English Grammar Skills
Proposal and Report Writing
Proofreading and Editing
Powerful Negotiation Skills
Skills for Effective Presentations
Succeeding at the Federal Public Service Writing Skills Test
Succeeding at the Federal Public Service French Test of Oral Proficiency
Writing Effective Briefing Notes
Using Positive Influencing Skills in the Workplace
Using Social Media

Personal Effectiveness Certificate
Complete any 4 of the following core courses, plus 1 elective of your choice:
Active Listening Skills
Assertiveness and Conflict Resolution
Communicating for Results
Critical Thinking and Creative Problem Solving
Conquering Stress and Anxiety through Mind-Body Awareness
Effective Facilitation Skills
Getting Organized and In Control
Improving Your Memory
Increasing Your Self-Confidence
La communication : comprendre et être bien compris 
L’intelligence émotionnelle dans ma vie professionnelle
Managing Your Career in the Federal Public Service
MS Outlook 2007™
Personal Effectiveness through Emotional Intelligence
Planning Your Retirement
Practical Time and Workload Management
Strategic Thinking
Stress Management Skills
Techniques for the Occasional Trainer

Administrative Excellence Certificate
Complete any 4 of the following core courses, plus 1 elective of your choice:
Active Listening Skills
Advanced Business Writing
Business Writing for Impact and Influence
Communicating for Results
Dealing with Difficult People
Forum on Administrative Excellence
Getting Organized and In Control
Information Management for Administrative Assistants
Increasing Your Self-Confidence
La grammaire française rendue facile 
Management Skills for Administrative Professionals
Minute Taking for Better Meetings
MS Excel 2007™ - Level 1
MS Excel 2007™ - Level 2
MS Outlook 2007™
MS Project 2007™ - Level 1
MS Word 2007™ - Level 1
MS Word 2007™ - Level 2
Practical English Grammar Skills
Practical Time and Workload Management
Project Management Skills for Administrative Professionals
Proofreading and Editing
Stress Management Skills
The Advanced Administrative Assistant
The Outstanding Administrative Assistant (1-Day)
The Outstanding Administrative Assistant (2-Day)

Save money on your tuition when you purchase multiple courses: click here for information on purchasing volume discount tickets. And for more information on the PMC Professional Certificate Program, or to check your program progress, please contact Sophie Gouédard at 613-234-2020, ext. 21.