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Which competency is currently the biggest priority in your organization?

Writing Skills 25%

Oral Communication 26%

Negotiation 8%

Project Management 17%

Critical Thinking 16%

Other 8%

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Practical Business Skills Training

Choose from dozens of highly interactive one and two day programs taking place throughout the year at a convenient downtown location.

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This Week's Featured Course: Minute Taking for Better Meetings
Find a course to meet your Core Competency needs

2010 PUBLIC WORKSHOP LIST:

Supervisory and Management
»	Coaching for a High Performance Team
»	Conducting Effective Performance Appraisals
»	Delegation Skills for the Workplace
»	La gestion efficace des employés - notions fondamentales en supervision
»	Making the Transition from Co-Worker to Boss
»	Managing for Superior Results I: Fundamentals of Supervision
»	Managing for Superior Results II: From Manager to Leader
»	Managing Individual Performance
»	Motivating and Engaging Employees
»	The Six Pillars of Leadership - NEW!
Project and Event Management
»	Advanced Event Planning
»	Effective Meeting and Event Planning
»	Managing Project Risks
»	Managing Project Stakeholders
»	Project Management 101
Business Writing
»	Advanced Business Writing
»	Business Writing for Impact and Influence
»	Fundamentals of Technical Writing - NEW!
»	La grammaire française rendue facile
»	La rédaction administrative
»	Practical English Grammar Skills
»	Proofreading and Editing
»	Proposal and Report Writing
»	Succeeding at the Federal Public Service Writing Skills Test
»	Writing Effective Briefing Notes
Interpersonal and Communication Skills
»	Active Listening Skills
»	Assertiveness and Conflict Resolution
»	Communicating for Results
»	Dealing with Difficult People
»	La communication : comprendre et être bien compris
»	Powerful Negotiation Skills
»	Skills for Effective Presentations
»	Succeeding at the Federal Public Service French Test of Oral Proficiency - NEW!
»	Techniques for the Occasional Trainer
»	Using Positive Influencing Skills in the Workplace
»	Using Social Media - NEW!
»	Working and Communicating as Part of a Team - NEW!
Professional Development and Personal Effectiveness
»	Conquering Stress and Anxiety through Mind/Body Awareness
»	Critical Thinking and Creative Problem-Solving
»	Effective Facilitation Skills
»	Getting Organized and In Control
»	Improving Your Memory
»	Increasing Your Self Confidence - NEW!
»	L’intelligence émotionnelle dans ma vie professionnelle
»	Managing Your Career in the Federal Public Service
»	Personal Effectiveness Through Emotional Intelligence
»	Planning Your Retirement - NEW!
»	Practical Time and Workload Management
»	Strategic Thinking - NEW!
»	Stress Management Skills
»	The Art and Science of Evaluating Programs
Administrative Skills
»	Forum on Administrative Excellence
»	Information Management for Administrative Assistants
»	Management Skills for Administrative Professionals
»	Minute Taking for Better Meetings
»	Project Management Skills for Administrative Professionals
»	The Advanced Administrative Assistant
»	The Outstanding Administrative Assistant (1-Day)
»	The Outstanding Administrative Assistant (2-Day) - NEW!
Productivity Software
»	MS Excel 2007™ - Level 1
»	MS Excel 2007™ - Level 2
»	MS Outlook 2007™
»	MS Project 2007™ - Level 1
»	MS Word 2007™ - Level 1 - NEW!
»	MS Word 2007™ - Level 2 - NEW!