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Practical Business Skills Training

Choose from dozens of highly interactive one and two day programs taking place throughout the year at a convenient downtown location.  

2013 PUBLIC WORKSHOP LIST:
Supervisory and Management
» Business Planning in an Era of Restraint
» Coaching for a High Performance Team
» Delegation Skills for the Workplace
» Integrated Risk Management
» La gestion efficace des employés - notions fondamentales en supervision
» Making the Transition from Co-Worker to Team Leader
» Managing Change
» Managing for Superior Results I: Fundamentals of Supervision
» Managing for Superior Results II: From Manager to Leader
» Policy Analysis Toolbox – Part I - NEW!
» Recruitment and Interviewing Techniques for Managers - NEW!
Project and Event Management
» Advanced Event Planning
» Effective Meeting and Event Planning
» Managing Project Risks
» Managing Project Stakeholders
» People-Centred Project Management™ - NEW!
» Project Management 101
Business Writing
» Advanced Business Writing
» Business Writing for Impact and Influence
» Eight-Step Editing - NEW!
» La grammaire française rendue facile – niveau 1 - NOUVEAU !
» La grammaire française rendue facile – niveau 2 - NOUVEAU !
» Practical English Grammar Skills
» Proofreading and Editing
» Report Writing
» Succeeding at the Federal Public Service Writing Skills Test - 1-Day - NEW!
» Writing Effective Briefing Notes
» Writing in Plain Language
Interpersonal and Communication Skills
» Active Listening Skills
» Advanced Workplace Communication for ESL Speakers - NEW!
» Assertiveness and Conflict Resolution
» Communicating for Results
» Dealing with Difficult People
» ESL: Accent Improvement Training - NEW!
» Gender Communication and Cultural Diversity in the Workplace - NEW!
» Increasing Your Self Confidence
» Managing Difficult Conversations
» Managing Skills for Non-Managers
» Powerful Negotiation Skills
» Skills for Effective Mentoring - NEW!
» Skills for Effective Presentations
» Thriving on Change
» Using Positive Influencing Skills in the Workplace
» Using Social Media
» Working and Communicating as Part of a Team
Professional Development and Personal Effectiveness
» Continuous Improvement for Superior Results
» Corporate Social Responsibility: Influencing Positive Change in Your Organization - NEW!
» Critical Thinking and Creative Problem-Solving
» Developing Effective Public Policy
» Getting Organized and In Control
» How Ottawa Works
» Improving Your Memory
» Life Planning for Retirement
» Managing Your Career for the Short and Long Term
» Personal Effectiveness Through Emotional Intelligence
» Practical Time and Workload Management
» Strategic Thinking
» Stress Management Skills
Administrative Skills
» Forum on Administrative Excellence
» Information Management for Administrative Assistants
» Management Skills for Administrative Professionals
» Minute Taking for Better Meetings
» Project Management Skills for Administrative Professionals
» The Outstanding Administrative Assistant
Productivity Software
» MS Excel 2007™ - Level 1
» MS Excel 2007™ - Level 2
» MS Outlook 2007™
» MS Word 2007™ - Level 2
» Take Control of Your Presentations with MS PowerPoint 2007™
» Take Control of Your Workday with MS Outlook 2007™
» Take MS PowerPoint 2007™ to the Next Level - NEW!
Human Resources
» Human Resources 101
  
 

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