"Dealing with Difficult People" has become one of PMC's most popular workshops. Here's why:

• Research shows that 60-80% of all difficulties in organizations stem from strained relationships between employees, not from deficits in individual employee's skill or motivation.

• The typical manager spends 25-40% of her or his time dealing with workplace conflicts. That's one to two days of every work week.

Whether or not you are in a position of authority, this workshop will teach you how to handle someone who is making your work life miserable. In addition, you'll benefit from the opportunity to apply your skills with a gifted actor who will represent your difficult person.  

Click here to see the full course outline

FREE OFFER:
Register for this workshop and receive a Free Communication Diagnostic that not only determines your preferred style of communication, but also your areas of strength and weakness and how to interact with other styles as well. To benefit from this free offer, simply enter "Code 23" as your Promotional Code when you register online here.

Comments from past participants:

"The course was excellent! Having the opportunity to discuss/get feedback about our own situations was immensely valuable. The instructor struck a good balance leading the course and allowed us to learn from each other."
-Jennifer Trower, Agriculture Canada

"I'll be back for more training from PMC – great company and I truly enjoyed…the experience." 
-RoseAnna Cotconew, PWGSC

"This was an excellent workshop and I would recommend it."
-Stacie Beveridge, Lanark Animal Welfare Society

"I've learned a lot, thanks. Keep it up!"
-Stephanie Jolly, Cree Nation of Nemaska

"I feel this will help me in my workplace."
-Helen Lee, CRA ITB Branch

"The afternoon was instructive with the actor taking on roles."
-A Fried, CBSA